Toggle Airplane Modeīefore we get to any advanced solutions, we’ll need to rule out any issues caused by intermittent internet connections. Below are some effective troubleshooting tips if Facebook Messenger fails to load photos and videos on your Android or iPhone. However, there could be other reasons behind this. However, your experience while using Messenger may not always be smooth, especially if the app fails to load any photos or videos you receive.Ī slow internet connection or corrupted cache is often to blame for such issues.
Aside from messages, the app also lets you exchange photos and videos with your friends and family. Facebook Messenger has all the bells and whistles you’d expect from a modern-day messaging app.
